Privacy Policy

This Privacy Policy explains how Pateora (“we,” “our,” or “us”) collects, uses, and safeguards your personal information when you visit or make a purchase through our website and use our services. By accessing or using our site, you agree to the terms described in this Privacy Policy. We are committed to protecting your privacy and handling your information responsibly in accordance with applicable data protection laws.

Information We Collect

To provide you with a smooth and personalized shopping experience, Pateora may collect the following types of information:

Personal & Contact Information

This includes your name, email address, phone number, billing address, and shipping address.

Order & Payment Information

Details related to your purchases, such as order history and shipping information. Payment details are securely processed through trusted third-party payment processors, and we do not store your full payment information.

Account Information

If you create an account, we collect information such as your login credentials and account preferences to manage your account securely.

Shopping & Browsing Activity

Information about products you view, add to your cart, save to a wishlist, or purchase, helping us understand customer preferences.

Customer Support Communications

Any information you share when contacting us via email, chat, or other support channels.

Cookies & Usage Data

We use cookies and similar technologies to collect data about how you interact with our website, including pages visited, time spent, and device information.

How We Use Your Information

The information collected by Pateora may be used to:

Process and fulfill your orders, including payments and deliveries
Communicate order updates, confirmations, and service-related messages
Provide customer support and respond to inquiries
Improve website functionality and user experience
Personalize product recommendations and content
Send promotional emails or offers (you may opt out at any time)
Maintain security and prevent fraud

Sharing of Information

Your privacy is important to us. Pateora does not sell or rent your personal information to third parties. However, we may share information in the following circumstances:

Service Providers

We work with trusted third-party partners for payment processing, shipping, email communications, and website functionality. These providers only use your information to perform services on our behalf.

Business Operations

In limited cases, information may be shared with partners for promotions or operational purposes that enhance your shopping experience.

Legal Requirements

We may disclose information if required to do so by law or if necessary to protect the rights, safety, or property of Pateora, our customers, or others.

User-Generated Content

If you submit reviews, comments, or other content on our website, please note that this information may be publicly visible. We recommend avoiding sharing sensitive personal details in public areas.

Cookies and Tracking Technologies

Pateora uses cookies and similar technologies to:

Remember your preferences
Improve site performance
Analyze traffic and usage patterns

You can manage or disable cookies through your browser settings. Please note that disabling cookies may limit certain features of our website.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or loss. While we strive to protect your data, no online transmission or storage system can be guaranteed to be 100% secure.

Your Rights and Choices

You have the right to:

Access or Update your personal information
Request Deletion of your data, subject to legal or operational requirements
Opt Out of Marketing Emails using the unsubscribe link or by contacting us
Manage Cookie Preferences through your browser settings

To exercise these rights, please contact us using the details below.

Concerns or Questions

If you have any questions or concerns about this Privacy Policy or how Pateora handles your personal data, please contact us at:

Email: support@pateora.shop

We take privacy concerns seriously and aim to respond promptly.

International Users

By using our website, you understand and agree that your information may be transferred to, stored, and processed in countries outside your country of residence, including the United States. We ensure appropriate safeguards are in place for such transfers.

Changes to This Privacy Policy

Pateora may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of our website after updates indicates acceptance of the revised policy. We encourage you to review this page periodically.

Contact Us

For any questions, requests, or concerns about this Privacy Policy, feel free to contact us: